Introduction to Healthcare Quality Management

Introduction to Healthcare Quality Management Author Patrice Spath
ISBN-10 1567933238
Year 2009
Pages 266
Language en
Publisher
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Introduction to Healthcare Quality Management explains the basic principles and techniques of quality management in healthcare. In non-technical language, this book describes methods of measuring, assessing, and improving healthcare services. It is packed with practical examples and case studies that apply quality concepts and tools to real-life situations. Each chapter contains a list of key words and a glossary to help you understand the vocabulary of healthcare quality management.

Introduction to Healthcare Quality Management

Introduction to Healthcare Quality Management Author Patrice Spath
ISBN-10 1567936261
Year 2013
Pages 337
Language en
Publisher
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This edition explains the basic principles and techniques of quality management in healthcare. It has practical examples and case studies that apply quality concepts and tools to real-life situations. New to this edition, each chapter includes an expanded list of websites to find additional resources to customize and enhance education. Topics include: quality characteristics most important to healthcare stakeholders; regulatory mandates and accreditation standards; proper techniques for gathering and effectively analyzing healthcare performance measurement data; new technology-based services that will improve the patient experience; key tactics and strategies that organizational leaders and improvement project teams must implement to accomplish quality goals; methods for redesigning healthcare processes; patient safety initiatives; resource management activities; and organizational factors that affect quality management and performance reliability. --

Introduction to Healthcare Quality Management

Introduction to Healthcare Quality Management Author Patrice Spath
ISBN-10 1567933491
Year 2009
Pages 266
Language en
Publisher
DOWNLOAD NOW READ ONLINE

Introduction to Healthcare Quality Management explains the basic principles and techniques of quality management in healthcare. In non-technical language, this book describes methods of measuring, assessing, and improving healthcare services. It is packed with practical examples and case studies that apply quality concepts and tools to real-life situations. Each chapter contains a list of key words and a glossary to help you understand the vocabulary of healthcare quality management.

Introduction to Health Care Management

Introduction to Health Care Management Author Sharon Bell Buchbinder
ISBN-10 9781449650957
Year 2011-07-22
Pages 498
Language en
Publisher Jones & Bartlett Publishers
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Introduction to Health Care Management is a concise, reader-friendly, introductory healthcare management book that covers a wide variety of healthcare settings, from hospitals to nursing homes and clinics. Filled with examples to engage the reader s imagination, the important issues in healthcare management, such as ethics, cost management, strategic planning and marketing, information technology, and human resources, are all thoroughly covered. Guidelines and rubrics along with numerous case studies make this text both student-friendly and teacher friendly. It is the perfect resource for students of healthcare management, nursing, allied health, business administration, pharmacy, occupational therapy, public administration, and public health. Drs. Buchbinder and Shanks have done a masterful job in selecting topics and authors and putting them together in a meaningful and coherent manner. Each chapter of the book is designed to give the student the core content that must become part of the repertoire of each and every healthcare manager, whether entry level or senior executive. Each of the chapters and accompanying cases serve to bring to life what it means to be a truly competent healthcare manager. Leonard H. Friedman, PhD, MPA, MPH, Professor, Dept of Health Services Management and Leadership, and Director of the Master of Health Services Administration program, George Washington University, School of Public Health and Health Services I am very happy with Health Care Management and will be adopting it for a new course that I will be teaching. This is probably the best management text I have seen so far. I was thrilled to receive it. Sally K. Fauchald, PhD, RN, Assistant Professor of Nursing, The College of St. Scholastica A solid text that covers a wide range of management topics. Michael H. Sullivan, Director HCA Program, Methodist University, Fayetteville, North Carolina"

Introduction to Health Care

Introduction to Health Care Author Dakota Mitchell
ISBN-10 9781305574779
Year 2016-02-01
Pages 624
Language en
Publisher Cengage Learning
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INTRODUCTION TO HEALTH CARE, Fourth Edition, provides an easy-to-read introduction to the foundational skills necessary for a range of health care professions. This trusted text offers a comprehensive, yet highly accessible survey of both soft skills and basic clinical skills for those entering health care training programs or considering a career in health care. To prepare you for the realities of modern practice, the authors emphasize core competencies required by all health care professions, including communication, infection control, and professionalism. The text features a strong focus on developing critical thinking skills (thinking like a health care professional) through a five-step problem-solving model that includes assessing a situation, considering alternatives, choosing an appropriate alternative, evaluating the results, and revising as needed. This unique approach makes INTRODUCTION TO HEALTH CARE, Fourth Edition, an ideal resource to help you transition from simple memorization to effective application of professional skills in a real-world setting. Important Notice: Media content referenced within the product description or the product text may not be available in the ebook version.

Achieving Service Excellence

Achieving Service Excellence Author Myron D. Fottler
ISBN-10 1567933270
Year 2010
Pages 440
Language en
Publisher
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Information about customer service hits and misses is now more accessible to healthcare consumers. Outstanding healthcare organizations set the bar at a high level for both clinical and service excellence. Customers who are armed with information and aware of their options are choosing providers they believe are ready, willing, and able to provide the superior experience they expect. This book offers a blueprint for successfully competing in today's competitive healthcare marketplace. It presents the theories, methods, and techniques behind delivering an excellent healthcare experience through strategy, staffing, and systems. Each chapter explores a service principle and provides numerous real-world examples and current research findings. Among the many topics discussed are creating a patient-centered environment; building a culture in which customers are treated like guests; training, motivating, and empowering staff; measuring service quality; managing service waits; and recovering from a service failure. This second edition has been completely updated. Concepts have been expanded to include information on: * Significance of aligning strategy, staffing, and systems * Evidence-based service management and design principles * Customer relationship management * Internet-based opportunities for various purposes, including communication, information, marketing, recruitment, feedback, and training * Retail clinics, concierge medicine, telemedicine, and other new customer-driven innovations

Global Health Care

Global Health Care Author Carol Holtz
ISBN-10 9780763799649
Year 2012-05-30
Pages 614
Language en
Publisher Jones & Bartlett Publishers
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This revised edition equips students with up-to-date information on a variety of global health topics and perspectives. It prepares readers with a basic perspective of health policy issues in various geographical regions, and explains how they are affected by significant world events. Important Notice: The digital edition of this book is missing some of the images or content found in the physical edition.

Introduction to Healthcare Information Technology

Introduction to Healthcare Information Technology Author Mark Ciampa
ISBN-10 9781133787778
Year 2012-03-06
Pages 320
Language en
Publisher Cengage Learning
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The healthcare industry is growing at a rapid pace and undergoing some of its most significant changes as the use of electronic health records increase. Designed for technologists or medical practitioners seeking to gain entry into the field of healthcare information systems, INTRODUCTION TO HEALHCARE INFORMATION TECHNOLOGY teaches the fundamentals of healthcare IT (HIT) by using the CompTIA Healthcare IT Technician (HIT-001) exam objectives as the framework. It takes an in-depth and comprehensive view of HIT by examining healthcare regulatory requirements, the functions of a healthcare organization and its medical business operations in addition to IT hardware, software, networking, and security. INTRODUCTION TO HEALHCARE INFORMATION TECHNOLOGY is a valuable resource for those who want to learn about HIT and who desire to enter this growing field by providing the foundation that will help prepare for the CompTIA HIT certificate exam. Important Notice: Media content referenced within the product description or the product text may not be available in the ebook version.

Health Care Information Systems

Health Care Information Systems Author Karen A. Wager
ISBN-10 9781119337089
Year 2017-02-10
Pages 608
Language en
Publisher John Wiley & Sons
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The bestselling guide to the field, updated with a new, more relevant perspective Health Care Information Systems is the gold-standard textbook for the field, providing in-depth coverage of real-world health information management. Merging general concepts with practical detail, this book provides students with a highly transferable skill set that transitions seamlessly into practice. This new fourth edition has been completely reworked to reflect the health care system's evolving needs, providing a big-picture health system perspective on information systems throughout the continuum of care. Coverage of new and emerging technologies and population health management offers engaging discussion of current shifts in the health care industry, and case studies have been updated and expanded to provide additional illustration of important concepts. Recent years have brought significant changes to the health care industry, and information management is becoming an increasingly critical part of managing health and healthcare; this book provides essential guidance toward all aspects of the field. Learn how information systems are used across the health care continuum Discover the role of IT in managing health, patient engagement, and care management Explore the latest technologies that facilitate the management of sensitive information Delve into increasing trends, such as population health management Health care reform, accountable care, and an increasingly global focus has turned the health care data stream into a deluge. Information systems are becoming increasingly powerful, but they are of little use unless backed by practitioners with a deep understanding of both information management and the health care system. Health Care Information Systems equips future health care managers to serve the needs of any health care organization.

Introduction to U S Health Policy

Introduction to U S  Health Policy Author Donald A. Barr
ISBN-10 9781421402970
Year 2011-10-03
Pages 376
Language en
Publisher JHU Press
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The latest edition of this widely adopted text updates the description and discussion of key sectors of America’s health care system in light of the Affordable Care Act.

Medical Quality Management Theory and Practice

Medical Quality Management  Theory and Practice Author American College of Medical Quality ACMQ
ISBN-10 9781449660376
Year 2010-03-03
Pages 231
Language en
Publisher Jones & Bartlett Publishers
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This new comprehensive resource Medical Quality Management: Theory and Practice addresses the needs of physicians, medical students, and other health care professionals for up to date information about medical quality management. In reviewing the key principles and methods that comprise the current state of medical quality management in U.S. health care, this text provides a concise summary of quality improvement, patient safety and quality measurement methodologies. Important Notice: The digital edition of this book is missing some of the images or content found in the physical edition.