Introduction to Healthcare Quality Management

Introduction to Healthcare Quality Management Author Patrice Spath
ISBN-10 1567933238
Year 2009
Pages 266
Language en
Publisher
DOWNLOAD NOW READ ONLINE

Introduction to Healthcare Quality Management explains the basic principles and techniques of quality management in healthcare. In non-technical language, this book describes methods of measuring, assessing, and improving healthcare services. It is packed with practical examples and case studies that apply quality concepts and tools to real-life situations. Each chapter contains a list of key words and a glossary to help you understand the vocabulary of healthcare quality management.

Introduction to Healthcare Quality Management

Introduction to Healthcare Quality Management Author Patrice Spath
ISBN-10 1567936261
Year 2013
Pages 337
Language en
Publisher
DOWNLOAD NOW READ ONLINE

This edition explains the basic principles and techniques of quality management in healthcare. It has practical examples and case studies that apply quality concepts and tools to real-life situations. New to this edition, each chapter includes an expanded list of websites to find additional resources to customize and enhance education. Topics include: quality characteristics most important to healthcare stakeholders; regulatory mandates and accreditation standards; proper techniques for gathering and effectively analyzing healthcare performance measurement data; new technology-based services that will improve the patient experience; key tactics and strategies that organizational leaders and improvement project teams must implement to accomplish quality goals; methods for redesigning healthcare processes; patient safety initiatives; resource management activities; and organizational factors that affect quality management and performance reliability. --

Introduction to Healthcare Quality Management

Introduction to Healthcare Quality Management Author Patrice Spath
ISBN-10 1567933491
Year 2009
Pages 266
Language en
Publisher
DOWNLOAD NOW READ ONLINE

Introduction to Healthcare Quality Management explains the basic principles and techniques of quality management in healthcare. In non-technical language, this book describes methods of measuring, assessing, and improving healthcare services. It is packed with practical examples and case studies that apply quality concepts and tools to real-life situations. Each chapter contains a list of key words and a glossary to help you understand the vocabulary of healthcare quality management.

Introduction to Health Care Management

Introduction to Health Care Management Author Sharon Bell Buchbinder
ISBN-10 9781449650957
Year 2011-07-22
Pages 498
Language en
Publisher Jones & Bartlett Publishers
DOWNLOAD NOW READ ONLINE

Introduction to Health Care Management is a concise, reader-friendly, introductory healthcare management book that covers a wide variety of healthcare settings, from hospitals to nursing homes and clinics. Filled with examples to engage the reader s imagination, the important issues in healthcare management, such as ethics, cost management, strategic planning and marketing, information technology, and human resources, are all thoroughly covered. Guidelines and rubrics along with numerous case studies make this text both student-friendly and teacher friendly. It is the perfect resource for students of healthcare management, nursing, allied health, business administration, pharmacy, occupational therapy, public administration, and public health. Drs. Buchbinder and Shanks have done a masterful job in selecting topics and authors and putting them together in a meaningful and coherent manner. Each chapter of the book is designed to give the student the core content that must become part of the repertoire of each and every healthcare manager, whether entry level or senior executive. Each of the chapters and accompanying cases serve to bring to life what it means to be a truly competent healthcare manager. Leonard H. Friedman, PhD, MPA, MPH, Professor, Dept of Health Services Management and Leadership, and Director of the Master of Health Services Administration program, George Washington University, School of Public Health and Health Services I am very happy with Health Care Management and will be adopting it for a new course that I will be teaching. This is probably the best management text I have seen so far. I was thrilled to receive it. Sally K. Fauchald, PhD, RN, Assistant Professor of Nursing, The College of St. Scholastica A solid text that covers a wide range of management topics. Michael H. Sullivan, Director HCA Program, Methodist University, Fayetteville, North Carolina"

Quantitative Methods in Health Care Management

Quantitative Methods in Health Care Management Author Yasar A. Ozcan
ISBN-10 0470449039
Year 2009-04-20
Pages 432
Language en
Publisher John Wiley & Sons
DOWNLOAD NOW READ ONLINE

Thoroughly revised and updated for Excel®, this second edition of Quantitative Methods in Health Care Management offers a comprehensive introduction to quantitative methods and techniques for the student or new administrator. Its broad range of practical methods and analysis spans operational, tactical, and strategic decisions. Users will find techniques for forecasting, decision-making, facility location, facility layout, reengineering, staffing, scheduling, productivity, resource allocation, supply chain and inventory management, quality control, project management, queuing models for capacity, and simulation. The book's step-by-step approach, use of Excel, and downloadable Excel templates make the text highly practical. Praise for the Second Edition "The second edition of Dr. Ozcan's textbook is comprehensive and well-written with useful illustrative examples that give students and health care professionals a perfect toolkit for quantitative decision making in health care on the road for the twenty-first century. The text helps to explain the complex health care management problems and offer support for decision makers in this field." —Marion Rauner, associate professor, School of Business, Economics, and Statistics, University of Vienna. "Quantitative Methods in Health Care Administration, Second Edition covers a broad set of necessary and important topics. It is a valuable text that is easy to teach and learn from." —David Belson, professor, Department of Industrial Engineering, Viterbi School of Engineering, University of Southern California.

Introduction to Health Care

Introduction to Health Care Author Dakota Mitchell
ISBN-10 9781305574779
Year 2016-02-01
Pages 624
Language en
Publisher Cengage Learning
DOWNLOAD NOW READ ONLINE

INTRODUCTION TO HEALTH CARE, Fourth Edition, provides an easy-to-read introduction to the foundational skills necessary for a range of health care professions. This trusted text offers a comprehensive, yet highly accessible survey of both soft skills and basic clinical skills for those entering health care training programs or considering a career in health care. To prepare you for the realities of modern practice, the authors emphasize core competencies required by all health care professions, including communication, infection control, and professionalism. The text features a strong focus on developing critical thinking skills (thinking like a health care professional) through a five-step problem-solving model that includes assessing a situation, considering alternatives, choosing an appropriate alternative, evaluating the results, and revising as needed. This unique approach makes INTRODUCTION TO HEALTH CARE, Fourth Edition, an ideal resource to help you transition from simple memorization to effective application of professional skills in a real-world setting. Important Notice: Media content referenced within the product description or the product text may not be available in the ebook version.

Value Based Health Care

Value Based Health Care Author Yosef D. Dlugacz
ISBN-10 0470498129
Year 2009-10-01
Pages 224
Language en
Publisher John Wiley & Sons
DOWNLOAD NOW READ ONLINE

Value-Based Health Care Linking Finance and Quality Yosef D. Dlugacz Value-Based Health Care? Value-Based Health Care?concisely explains the mandate to successfully link health care quality and finance and describes the tools to implement strategies for organizational success. Yosef Dlugacz provides many illustrative real-world examples of process and outcomes of the value-based approach, taken from a wide range of health care settings. Perfect for students preparing to enter health care management or for practicing health care leaders and professionals, this book is a vital guide to approaches that ensure the health of patients and health care organizations alike. Praise for Value-Based Health Care "Value-Based Health Care provides leaders and quality experts with the much needed roadmap for linking cost and quality. This book will help your organization thrive in today's ultra-competitive environment." —Patrice L. Spath, health care quality specialist and author of Leading Your Health Care Organization to Excellence and Error Reduction in Health Care: A Systems Approach to Improving Patient Safety "Yosef Dlugacz provides an essential overview of how staff, administrators, and clinicians can create not just a culture but a gestalt of quality health care delivery. . . .given the national debate over access, cost, and quality, the book could not be more timely." —Theodore J. Joyce, PhD, professor of economics and finance, academic director of the Baruch/Mt. Sinai MBA Program in Health Care Administration, and research associate, National Bureau of Economic Research "Dr. Dlugacz's?case studies and action plans provide great insights and workable solutions to provide safe and effective patient care. It is a welcome resource as we sit on the?advent of health reform." —Kathy Ciccone, executive director, Quality Institute of the Healthcare Association of New York State

Achieving Service Excellence

Achieving Service Excellence Author Myron D. Fottler
ISBN-10 1567933270
Year 2010
Pages 440
Language en
Publisher
DOWNLOAD NOW READ ONLINE

Information about customer service hits and misses is now more accessible to healthcare consumers. Outstanding healthcare organizations set the bar at a high level for both clinical and service excellence. Customers who are armed with information and aware of their options are choosing providers they believe are ready, willing, and able to provide the superior experience they expect. This book offers a blueprint for successfully competing in today's competitive healthcare marketplace. It presents the theories, methods, and techniques behind delivering an excellent healthcare experience through strategy, staffing, and systems. Each chapter explores a service principle and provides numerous real-world examples and current research findings. Among the many topics discussed are creating a patient-centered environment; building a culture in which customers are treated like guests; training, motivating, and empowering staff; measuring service quality; managing service waits; and recovering from a service failure. This second edition has been completely updated. Concepts have been expanded to include information on: * Significance of aligning strategy, staffing, and systems * Evidence-based service management and design principles * Customer relationship management * Internet-based opportunities for various purposes, including communication, information, marketing, recruitment, feedback, and training * Retail clinics, concierge medicine, telemedicine, and other new customer-driven innovations

Global Health Care

Global Health Care Author Carol Holtz
ISBN-10 9780763799649
Year 2012-05-30
Pages 614
Language en
Publisher Jones & Bartlett Publishers
DOWNLOAD NOW READ ONLINE

This revised edition equips students with up-to-date information on a variety of global health topics and perspectives. It prepares readers with a basic perspective of health policy issues in various geographical regions, and explains how they are affected by significant world events. Important Notice: The digital edition of this book is missing some of the images or content found in the physical edition.

Introduction to Health Care Economics Financial Management

Introduction to Health Care Economics   Financial Management Author Susan J. Penner
ISBN-10 0781740193
Year 2004
Pages 323
Language en
Publisher Lippincott Williams & Wilkins
DOWNLOAD NOW READ ONLINE

This text presents basic concepts of economics and tools for financial management in the health care arena, including budgeting, breakeven analysis, financial reporting, business plan preparation, and grant writing. The text includes practical case examples drawn from actual health care settings to relate theory to real-world practice. A sample grant proposal and unique grant writing chapter will prepare students for this critical aspect of management. A free, back-of-book CD-ROM provides sample worksheets for analyzing budgets and determining breakeven points, cost-benefit, and cost-effectiveness, as well as sample budgets. Students can use the worksheets to apply their own data and complete their own analyses.

Medical Office Management and Technology

Medical Office Management and Technology Author Brandy Ziesemer
ISBN-10 9781608317424
Year 2012-12-29
Pages 352
Language en
Publisher Lippincott Williams & Wilkins
DOWNLOAD NOW READ ONLINE

From A to Ziesemer, Medical Office Management and Technology is the text to help student's navigate through their medical office management courses, whether as part of a health information technology, medical administration, or any other allied health program. This text starts at the beginning, with an introduction to new students not familiar with this topic, and works thorugh even the most advanced topics in medical office management. With a special focus on leadership, and a logical progression through the topics, this has the makings of a faculty member's most trusted resource for this course.

Healthcare Delivery in the U S A

Healthcare Delivery in the U S A Author Margaret F. Schulte
ISBN-10 9781439877937
Year 2012-12-13
Pages 239
Language en
Publisher CRC Press
DOWNLOAD NOW READ ONLINE

With the same clarity that made the previous edition a bestseller, Healthcare Delivery in the U.S.A.: An Introduction, Second Edition provides readers with the understanding required to navigate the healthcare provider field. Brilliantly simple, yet comprehensive, this updated edition explains how recent health care reform will impact hospitals and health systems. It includes updated case studies and describes the new organizational structures being driven by current market conditions. Focusing on healthcare management, the book addresses the range of topics critical to understanding the U.S. healthcare system, including the quality of care movement, recent finance reform, and the recent increase in merger and acquisition activity. Dr. Schulte walks readers through the history of the development of U.S. healthcare delivery. She describes the various venues of care delivery as well as the different elements of the financing system. Offering a glimpse into the global market and medical tourism, the text includes coverage of legal and regulatory issues, workforce, and the drivers and barriers that are shaping healthcare delivery around the world. Painting a clear and up-to-date picture, this quick-and-easy read provides you with the understanding of the terminology, structures, roles, relationships, and nuances needed to interact effectively and efficiently with anyone in the healthcare provider field.